Website Privacy

Welcome to the University of Stirling privacy notice.

The University of Stirling (a university established in Scotland and registered as a charity with registration number SCO11159) of Stirling FK9 4LA, is a data controller in terms of the UK General Data Protection Regulation (UK GDPR). All of your personal data will be treated strictly in accordance with the terms of the UK GDPR. This means that confidentiality will be respected and that appropriate security measures will be taken to prevent unauthorised disclosure.

Your rights

You have a number of rights in relation to the way we handle your personal information.

You also have the right to see any of the personal information about you held by the University, you can request this by making a subject access request.

The University strives to ensure that all personal data remain current and accurate. If you become aware of any incorrect information held by the University, you have the right to request that this is rectified. This should be done via the contact details in the relevant section above.

You may also have a number of other rights depending on the legal basis being used to process your personal data. Details of the legal basis being used are included in the relevant sections below. The rights available may include:

• Right to Object – you may have the right to object to specific types of processing and you can always object to processing for direct marketing.
• Right to be forgotten (erasure) – you may have the right to have your data erased in certain situations such as where the data are no longer required for the purpose for which the data was collected, you withdraw your consent, or the information is being processed unlawfully. You can ask the University to ‘restrict’ processing of the data whilst complaints (for example, about accuracy) are resolved or the processing is unlawful.
• Rights in relation to automated decision making and profiling – The right relates to automated decisions or profiling that could result in significant affects to you. Profiling is the processing of data to evaluate, analyse or predict behaviour or any feature of behaviour, preferences or identity.
• Right to Portability – in some circumstances you may be able to request certain information about you is provided in electronic format so it can be sent to another data controller.

The availability of rights largely depends on the legal justification for processing (which are detailed in the relevant drop-down sections below). The table below summarises when rights are available.

This website is not intended for children and we do not knowingly collect data relating to children on this website. However where University of Stirling processes personal data of children in its business operations, we ensure that appropriate safeguards and consents are obtained from parents or caregivers as applicable. You may contact data.protection@stir.ac.uk for further information about this.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This privacy notice supplements the other notices and does not replace them.

We at Studyportals respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website or use our services.

Information We Collect

When you visit our website or use our services, we may collect personal information that you provide to us, such as your name, email address, phone number, and billing information. We may also collect information about your device, browser type, IP address, and other technical information.

How We Use Your Information

We may use your personal information to:

• Provide and improve our services
• Respond to your inquiries and requests
• Communicate with you about our products and services
• Detect and prevent fraud
• Comply with legal obligations

We may also use your information in aggregated or anonymized form for research and analytical purposes.

Information Sharing and Disclosure

We may share your personal information with:

• Service providers who perform services on our behalf, such as, customer support and marketing agencies
• Third-party partners who offer products or services that we believe may be of interest to you
• Law enforcement or other government authorities as required by law or to protect our legal rights

We may also disclose your information in connection with a merger, acquisition, or sale of all or a portion of our business.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our website and to provide a personalized experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to access, update, and delete your personal information that we have collected, subject to certain exceptions. You can also opt-out of receiving marketing communications from us at any time.

Changes to This Policy

We may update this privacy policy from time to time. We will post the updated policy on our website and indicate the effective date. Your continued use of our website or services after the effective date constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our privacy policy or practices, please contact us at GDPR@studyportals.com.